Course Overview
This course is designed for anyone who wants to feel confident using a computer at work, whether you are returning to the workplace, starting a new role, or improving your day-to-day efficiency. You will learn practical digital skills that reduce errors, save time, and help you work more independently.
Delivered in a mentor-led format, you will practise core tasks using practical scenarios such as managing files, writing clear emails, joining meetings, collaborating on documents, and organising your workload. The focus is on real workplace outcomes, not technical jargon.
You will also build safer digital habits, including password hygiene, recognising suspicious messages, and handling personal and company information responsibly. By the end, you will have repeatable routines and simple checklists you can apply immediately in your role.
Hands-On Learning
Guided practice on real tasks, with step-by-step exercises and practical scenarios.
Mentor-Led Sessions
Guided practice on real tasks, with step-by-step exercises and practical scenarios.
Career-Ready Skills
Everyday workplace capability across email, files, collaboration, and digital safety basics.
Learning Outcomes
Design a simple file and folder structure for work.
Analyse common digital tasks to reduce mistakes.
Implement faster workflows using shortcuts and templates.
Lead yourself through meetings using confident digital etiquette.
Communicate professionally using email and calendar tools.
Evaluate online risks and apply safer daily habits.
Prerequisites
No prior technical experience required.
A laptop or desktop with stable internet (for live online delivery).
Access to a workplace-style email and document tool is helpful, but not required.
Detailed Syllabus
Step-by-step learning journey from basics to professional practice
Topics Covered
- Core parts of a computer and what they do
- Keyboard and mouse confidence shortcuts
- Settings basics: Wi-Fi, audio, display, updates
Skills You'll Gain
Master these in-demand skills through hands-on practice
Career Progression
A clear view of the roles this programme supports, what typically comes next, and where learners progress over time
Ways to Learn
Choose the learning format that works best for you and your team
Live Online
Instructor-Led Training
Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
- Live instructor interaction (real-time)
- Trainer-led walkthroughs and real examples
- Guided resources and session notes provided
- Structured Q&A and practical discussion
Price per person
Group enrolments and early planning options available.
All prices are exclusive of VAT where applicable. Group enrolments and custom packages available on request.
Prefer a Faster, Personalised Route into IT?
Not everyone learns best in a group. If you want focused guidance, faster clarity, and confidence you can use on the job, our 1-to-1 Fast-Track Training gives you private, mentor-led support tailored to your experience and goals.
"Many learners choose 1-to-1 when they want understanding, not memorisation."
Exam & Certification Information
Everything you need to know about the certification exams
Important Information
You will receive an Xcademia Certificate of Completion based on participation and completion of practical exercises.
Credential
Certificate of Completion
On successful completion of Basic Computer Literacy (Workplace Digital Skills), learners receive an Xcademia Certificate of Completion. This standalone certificate is issued directly by Xcademia and is aligned with globally recognised frameworks and best practices.
Frequently Asked Questions
Everything you need to know about this course
Yes. This course is designed for beginners and returners. We start from core concepts and build confidence step by step using mentor-led guidance and practical scenarios, with no assumptions about prior technical knowledge.
Ready to Start Your Learning Journey?
Take the next step in your professional development