Course Overview
Organisations increasingly require well-defined operating models and control structures to ensure accountability, reduce risk, and demonstrate compliance. This course equips learners with practical methods to design RACI structures, define control ownership, and establish clear evidence flows that stand up to internal and external scrutiny.
Through a mentor-led approach, participants will explore how operating models connect strategy, processes, and governance. The course focuses on translating high-level frameworks into practical, implementable controls that support day-to-day operations and audit requirements.
Using practical scenarios, learners will design operating models, assign roles and responsibilities, and build traceable evidence mechanisms. By the end of the course, participants will be able to confidently structure control environments that are efficient, transparent, and aligned with business objectives.
Hands-On Learning
Design RACI models, control frameworks, and evidence flows using real-world scenarios.
Mentor-Led Sessions
Guided sessions with experienced practitioners focused on practical application and feedback.
Career-Ready Skills
Build operating models and control systems aligned with governance and audit expectations.
Learning Outcomes
Design structured operating models
Analyse governance and accountability gaps
Implement effective control frameworks
Evaluate control effectiveness and coverage
Communicate roles and responsibilities clearly
Lead control design workshops confidently
Prerequisites
Basic understanding of business processes
Familiarity with organisational roles
Interest in governance and controls
Detailed Syllabus
Step-by-step learning journey from basics to professional practice
Topics Covered
- Course orientation and governance context
- Operating model and control design overview
Skills You'll Gain
Master these in-demand skills through hands-on practice
Career Progression
A clear view of the roles this programme supports, what typically comes next, and where learners progress over time
Ways to Learn
Choose the learning format that works best for you and your team
Live Online
Instructor-Led Training
Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
- Live instructor interaction (real-time)
- Trainer-led walkthroughs and real examples
- Guided resources and session notes provided
- Structured Q&A and practical discussion
Price per person
Group enrolments and early planning options available.
All prices are exclusive of VAT where applicable. Group enrolments and custom packages available on request.
Prefer a Faster, Personalised Route into IT?
Not everyone learns best in a group. If you want focused guidance, faster clarity, and confidence you can use on the job, our 1-to-1 Fast-Track Training gives you private, mentor-led support tailored to your experience and goals.
"Many learners choose 1-to-1 when they want understanding, not memorisation."
Exam & Certification Information
Everything you need to know about the certification exams
Important Information
You will receive an Xcademia certificate of completion based on participation and successful completion of labs and scenario simulations.
Credential
Certificate of Completion
On successful completion of Operating Model & Control Design, learners receive an Xcademia Certificate of Completion. This standalone certificate is issued directly by Xcademia and is aligned with globally recognised frameworks and best practices.
Frequently Asked Questions
Everything you need to know about this course
Professionals involved in governance, risk, compliance, or operational design.
Ready to Start Your Learning Journey?
Take the next step in your professional development